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Creating the Ultimate Shopping Experience

Generalscan’s solutions allow you to impress your customers with your product knowledge,
well-stocked shelves, and a fast checkout experience.
With a real-time inventory, product information at your employees’ fingertips, and the ability to process payments on a mobile device,
customers will enjoy a personalized service and less waiting time.

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Stay Close to Customers

Being close to your customers will help you to identify their needs even before they do.

Today’s customers are wirelessly connected, and they are often well informed about the products that retailers offer. While in the store, customers are ready to dive into the product details, and they expect the payment process to be quick and painless.

Empowered by Bluebird, sales associates can become product experts, and they can quickly check availability and process payments without leaving the customer’s side. Therefore, customers enjoy less waiting time and a more personalized service, resulting in more sales and repeat business.

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Real-Time Visibility

Real-time, mobile access to inventory and product information increases the productivity of retail staff.

Generalscan’s handheld devices provide store associates with product and inventory information right at their fingertips, significantly increasing productivity and freeing up resources to focus on customer service and selling.

With increased inventory visibility, store managers can make sure that the shelves are always well stocked.

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Connected Retail

Mobile solutions save time and labor costs while improving communication with customers and staff.

Bluebird enables retailers to stay connected with both staff and customers by providing mobile access to store systems, inventory, and product information. This makes the shopping experience smoother and generates more sales while bringing down labor costs. Also, the use of handheld devices improves staff collaboration with support for push-to-talk communication.

By using mobile devices, retailers can focus on mobile apps that strengthen the customer experience and device management solutions that streamline operations.

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